Question 1

What ingredients do you use in your products?

Accepted Answer

We use premium herbs, flowers, essential oils, and butters, mostly from organic farms. Our products are free from synthetic colorings, fragrances, preservatives, silicones, parabens, mineral oil-based raw materials, microbeads, toxic synthetic ingredients, and plastic packaging. We focus on sustainability and performance, creating high-quality handmade care products with simple, natural elements.

Question 2

Are your products safe for sensitive skin and color-treated hair?

Accepted Answer

Yes, our products are gentle on sensitive skin and color-treated hair. We choose ingredients that are non-reactive with hair dyes, including Henna. For sensitive skin, we use low-allergenic herbs like chamomile and calendula, and avoid essential oils, opting for infused herbs instead.

Question 3

Why should I use Herbal Natural Shampoo Bars instead of bar soaps for my hair?

Accepted Answer

We recommend using our Herbal Natural Shampoo Bars instead of bar soaps for your hair. While soap can clean your hair, it may cause dryness, oil removal, hair breakage, or buildup due to its high pH (8-10). Shampoos with a pH higher than 5.5 can increase friction, frizz, hair breakage, and tangling. Our Botanical Shampoo Bars are free from plastic packaging, detergents like SLS, petrochemical ingredients, water, silicone, preservatives, and cruelty. They offer a potent, undiluted formula for healthy hair. For more details, visit our blog.

Question 4

Why don't you use chemical preservatives in your products?

Accepted Answer

Our soaps and skincare products are naturally self-preserving, so we don't need chemical preservatives. We avoid synthetic foaming agents, petroleum byproducts, and surfactants that can dry and irritate the skin. By making anhydrous (waterless) products, we avoid preservatives, resulting in rich, concentrated items. We use vitamin E and rosemary oil extracts as antioxidants and, when necessary, nature-identical preservatives like sorbates, which are safe and eco-friendly. Store our deodorants and butters at room temperature, and refrigerate if they liquefy in high temperatures.

Question 5

Are your products vegan?

Accepted Answer

Most of our products are vegan, except for those containing beeswax, goat milk, or lanolin. The full list of ingredients is always printed on the label using the International Nomenclature of Cosmetic Ingredients (INCI) system under the Food and Drugs Act and regulated by Health Canada.

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faq

Frequently asked questions

What ingredients do you use in your products?

Are your products safe for sensitive skin and color-treated hair?

Why should I use Herbal Natural Shampoo Bars instead of bar soaps for my hair?

Why don't you use chemical preservatives in your products?

Are your products vegan?